ADMISSIONS
Navigating the transition into care can feel overwhelming—but at Heritage Manor, our team is here to make the process clear, supportive, and seamless. We guide residents and families through every step with transparency, responsiveness, and compassion.
From insurance coordination and discharge planning to ongoing communication, we ensure a smooth transition into care and a confident start to each resident’s journey.
Insurance & Medicare Coverage
What to Bring
Bring a few days’ worth of easy, comfortable clothing:
Loose-fitting shirts and pants
Sleepwear
Undergarments
A light jacket or sweater
We recommend clothing that is easy to put on and take off, especially if you’ll be participating in therapy.
Safe, supportive footwear is important during your stay:
Sneakers or walking shoes
Non-slip slippers
Your favorite blanket or throw
A pillow from home
Family photos or small personal touches
A robe or cozy layers
Toothbrush, toothpaste, and personal hygiene items
Hairbrush or comb
Skincare or preferred lotions
Glasses, hearing aids, or dentures (with storage cases)
Books or magazines
Tablet, phone, or laptop (with chargers)
Headphones
Puzzles, journals, or small hobbies
Family FAQ
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Each and every one of our customers receives personalised assistance from our dedicated support team.
Discharge Planning
Coordinated planning for safe transitions home or to the next level of care.
Family Resources
Support for families throughout the care journey.
Visiting Hours
Flexible options to support connection and involvement.